All new clients must complete an intake interview and provide Dalhousie Place with all the appropriate paperwork prior to access commencing. Orientations are also arranged. All visits and exchanges must be pre-arranged through the Dalhousie Place office staff. Unscheduled visits and exchanges are not permitted. Please note that there may be a waiting list at times. 

Visits are a maximum of 2 hours in length and up to twice a week. All access visits are offered in a group setting. Please note that while we do our best to facilitate court orders, access times are subject to our availability and hours of operation. 

The Centre requires a signed, stamped court order when visits and/or exchanges have been arranged through the court system. Please note that it may take a few weeks to obtain this order after a court hearing.

To make the process for supervised access easier for clients, please ensure that the Court Order does not stipulate specific times for visits. Dalhousie Place schedules visits based on availability. If the Court Order is too specific, we are forced to place clients on a waiting list for undetermined amounts of time.